There’s no reason returns should be a hassle, so Fresh Clean Threads offers free returns for purchased items* for 100-days as part of our 100-day guarantee.
We made the process as simple as possible. All you have to do is use our online returns portal for easy tracking and a prepaid shipping label.
Trying on an item is a good move! You have to see what you look like in new threads. We just kindly ask that you try on one tee in each style and then keep the unworn items in their packaging. It makes everything easier for everyone.
What isn't part of our 100-day guarantee?
- Stains or spills on your shirts that weren't our fault
- Pet hair or deodorant stains
- Shirts that were damaged in your washing machine
- Shirts that were damaged by your wildly rowdy lifestyle
- Clearance or sale items
All you need for a return is your order number and the zip code in which the order was delivered. Your order number can be found on your packing slip. It’s the first six digits of your reference number. [It may start with EXC.]
If you’d prefer to use your own label, just send the returned items to the address below. Don’t forget to include your name and order number though! Also, make sure to keep that tracking link handy until your refund has been fully processed.
Fresh Clean Threads Returns
6155 Belgrave Ave #2
Mississauga, Ontario, Canada, L5R4E6
Click here to start a return!
Returns take 7-10 business days to process, once they’ve been received and inspected. If approved, the refund will be processed and you’ll receive a confirmation email. The funds are then returned to your original form of payment, which can take up to five business days to appear back in your account, depending on your bank.
Original shipping costs paid for the order are non-refundable.